Pulse
Troubleshooting, how to and process resources relating to Pulse.
Performance Issues with Pulse? Here's What to Do
Summary
This article aims to support if you're encountering any of the following ...
Wed, 2 Jul, 2025 10:27 AM
Pulse – Error When Sending KYC Details
Summary
This article explains how to resolve common errors that occur when sending KYC (Know Your Custo...
Wed, 2 Jul, 2025 10:32 AM
Pulse – Unable to Send Post or Correspondence
Summary
If you are unable to send post or correspondence in Pulse, it’s often due to specific clie...
Wed, 2 Jul, 2025 10:33 AM
Pulse – Writeback Error
Summary
This article outlines common reasons for Writeback errors in Pulse and how to resolve them before rais...
Wed, 2 Jul, 2025 10:34 AM
Pulse – No Assignment Available
Summary
If you're unable to progress a client in Pulse because there is no assignment available, follow the steps be...
Wed, 2 Jul, 2025 11:34 AM
Pulse – No End Session Button
Summary
This guide explains what to do if the End Session button is missing or not visible when using Pulse. There are a c...
Fri, 30 May, 2025 2:13 PM
Pulse – Unable to Reapply for Breathing Space After 12 Months
Summary
If a client is trying to reapply for Breathing Space (BS) after their previous per...
Wed, 2 Jul, 2025 11:35 AM