Pulse
Troubleshooting, how to and process resources relating to Pulse.
Summary
This article aims to support if you're encountering any of the following issues while using Pulse:
Slow navigation between scr...
Thu, 20 Nov, 2025 12:08 PM
Pulse – Error When Sending KYC Details
Summary
This article explains how to resolve common errors that occur when sending KYC (Know Your Custo...
Thu, 20 Nov, 2025 12:08 PM
Pulse – Unable to Send Post or Correspondence
Summary
If you are unable to send post or correspondence in Pulse, it’s often due to specific clie...
Thu, 20 Nov, 2025 12:08 PM
Pulse – Writeback Error
Summary
This article outlines common reasons for Writeback errors in Pulse and how to resolve them before rais...
Thu, 20 Nov, 2025 12:22 PM
Pulse – No Assignment Available
Summary
If you're unable to progress a client in Pulse because there is no assignment available, follow the steps be...
Thu, 20 Nov, 2025 12:22 PM
Pulse – No End Session Button
Summary
This guide explains what to do if the End Session button is missing or not visible when using Pulse. There are a c...
Thu, 20 Nov, 2025 12:22 PM
Pulse – Unable to Reapply for Breathing Space After 12 Months
Summary
If a client is trying to reapply for Breathing Space (BS) after their previous per...
Thu, 20 Nov, 2025 12:23 PM