Microsoft Edge – How to stop tabs timing out

Summary

This article covers how to stop tabs on Microsoft Edge timing out. Please be aware that internal systems such as the current telephony system already have these settings set and should not be changed.

Guide

Open Microsoft Edge Select the three dots in the top right corner of the browser, from the drop down list click Settings.

 

In the new tab in the settings list click Systems and Performance

 

Next click into Performance

 

On the page shown below you will see that some settings are managed by Stepchange however if you scroll down the page you will see you can change the time it takes for all inactive tabs to go to sleep and add web pages to the ‘Never put to sleep’ list.

To make sure changes on Edge take effect full close it down and reopen it.

FAQ’S

Q: Why can’t I remove things from the list of never put to sleep?

A: These are locked to ensure that key programs aren’t impacted by edge tabs timing out.

Revision History

Version

Change

Actioned by

Date

0.1

Document re-format, change to updated for locked settings, picture change. Old systems removed.

Melissa Eyre

06/06/2025

Item A2

Item B2

I

00/00/2025