Problem Number: 132

Affected System: Pulse

Issue summary

When entering the verification screen, incorrect solutions and incorrect verification sections are displayed. If not identified the clients debt solutions will be incorrect. Example Below:

 

Current Workaround

N/A

Permanent Solution / Accepted Workaround

 On investigation a bug was identified, this was resolved then reappeared again in 2022. As of December 2025 there have been no new incidents reported so the problem record has been closed.