Okta Verify: Changing Your Security Question

Summary

This article is a guide on how users can change their security question and answer on Okta Verify.

Guide

Follow the link below and log in using your cccs.co.uk email and password.

https://stepchange.okta-emea.com/ 

Click on your name located in the top right-hand corner, drop this down and select “Settings”

 

Click the “Edit Profile” button located in the top right. This will prompt you to enter your password and Okta code again.

Scroll half-way down the page to the “Forgotten Password Question” and click “Edit”

Here you can update the security question, make your own question ( if you don’t like any of the preset ones) and update the answer. When you’ve filled this out click ’Save’

FAQ’S

Q: What dose the security question do?

A: This is part of Okta – Self service and more information can be found on the self-service article.

Revision History

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0.1

Document re-format

Melissa Eyre

13/03/2025

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