Hi, your account has been setup, the username and password has been passed to (insert name here) for them to get over to you. Please follow the below guide to setup the Forticlient VPN access and the Okta 2FA (you may need to download the VPN client from https://www.fortinet.com/support/product-downloads#vpn):



How to enable your user account to use OKTA MFA


The steps below show how to enable your account to use OKTA MFA which is needed when StepChange users VPN from home to our corporate network.


You only need complete steps 2-7 below once, if you change your mobile or uninstall OKTA Verify app in your mobile device then you can reset your MFA or ask Service Desk to reset it and you must repeat the steps 2-7.







  1. Service Desk will add your user account to the necessary applications so that your account will be prompted for MFA when logging in to OKTA.

  2. On your mobile download and install Okta. Verify the app. DO NOT open the app yet.

  3. Login to https://stepchange.okta-emea.com/ using your windows username (@cccs.co.uk) and  windows password.

  4. Click your username in the top right corner and click "settings".


  5. In the settings dialog box select "Extra Verification section"_"Setup tab in "Okta Verify Mobile App" section - as shown in the screenshots below (in example, Android device has been selected).






  6. Now back to your phone open Okta Verify app and select the (+) sign in the left bottom corner of the welcome screen, if you are prompted for any message about allowing the app access to the mobile device select "Allow".

  7. Scan the barcode using Okta Verify app, this will generate a 6 digit code.


  8. Type the 6 digit code in the "Enter code" field and click on "Verify"



  9. Click "Done". Now you have enrolled your device to use MFA.





1. The very first time you use FortiClient you will need to create a connection profile for the remote session, so when opening FortiClient for the first time select “Remote Access”. Click “Unlock Settings” in the bottom left corner of the screen and then click “Configure VPN”





2. Provide the required information for the VPN connection as shown below


Connection Name: Choose any name you like.

Remote Gateway: vpn.stepchange.org

Ensure the port is 443


Leave all other default settings and click Save.






3. Now you will have the VPN connection you created above listed in the “VPN Name” drop down menu.







4. Enter your Windows username (with @cccs.co.uk suffix) and password and click “Connect”






5. Click “Connect” and you will be prompted to enter the OKTA verify code, enter the 6 digit code as shown below.





6. Click “OK” and now you are connected to StepChange VPN.







On Thu, 23 Sep at 5:59 PM , alekhyaprasannan <alekhyaprasannan@cccs.co.uk> wrote:
Hi,
Pls create VPN access and apply O365 licence for Mayur Khandelwal who will be starting from 24 Spet 2021. Unless, the access is provided, the resource can't get started with the work. 
khandelwal.mayur@aaseya.com is the email ID