FAQs
Open https://stepchange.okta-emea.com/ and see if it will let you sign in.
If it doesn’t let you then you are locked out and will need to call Servic...
Wed, 8 Apr, 2020 2:57 PM
Please use the following format: username@cccs.co.uk
Wed, 8 Apr, 2020 11:44 AM
Drop down the primary phone/assigned option in the top left of Shoretel and see if the Softphone option is there. If it is then its enabled, if not you will...
Wed, 8 Apr, 2020 11:45 AM
You've informed us that your VPN connection is either slow, or keeps disconnecting.
To troubleshoot these issues we need some more information fr...
Tue, 12 May, 2020 6:44 PM
The Version:
When using FortiClient, we need to ensure we have the most recent version of the software installed directly from Company Portal (Please be a...
Wed, 12 Jun, 2024 10:20 AM