If you are using Pulse and experiencing slow speeds or it stopping entirely it could be due to the one following:


  1. You repeatedly click the mouse button when in Pulse Screens 
  2. When Highlighting information on the screen within Pulse


This is an issue within Google Chrome


When repeatedly clicking or highlighting in Chrome, it increases the memory used within the browser and slows it down


To prevent Pulse slowing down, please refrain from clicking and highlighting when in Pulse, this should help prevent the issue


We understand that this is not a fix, however are working hard with our providers and partners to resolve this as quickly as possible