If you are having any of these performance issues during Pulse: 

  1. "Taking ages to move between screens"
  2. "End session button is not showing"
  3. "Pulse not responding"

This is the standard performance issue Pulse has been facing for a while and I should advise you to: 

  1. Close down your browser (not just Pulse but all tabs) and re-open
  2. Clear the cache (history) of the browser completely 
  3. If this does not work, I would advise to restart your computer (not shut down, but using the 'restart' option)
  4. If working from home, always worth checking internet speed to make sure it is actually performance related and not a connection issue


We understand that this is not a fix, however are working hard with our providers and partners to resolve this as quickly as possible. If you have any further problems or issues please raise a ticket and we will be happy to assist.


Thank You,

Service Desk