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 Pulse – How to Record Income with AoE or DEA

Summary

When logging income in Pulse, it’s crucial to ensure deductions such as Attachment of Earnings (AoE) and Direct Earnings Attachments (DEA) are accounted for correctly. This guide outlines what to do when these deductions appear to be missing or incorrectly recorded.

Body

Identifying the Issue

If you come across either of the following:

"Client has an AoE (Attachment of Earnings) which is not being deducted from the client’s income."

"No sign of client’s DEA (Direct Earnings Attachment) is on the client’s budget."

It is important to remember the correct way to input income in Pulse.

Recording Income Correctly

You must always input the client’s income as received in their bank account. This means that deductions like AoEs and DEAs should not be added separately—they’re already taken from the income before it reaches the client.

Example Scenario 

Client has a £50/month AoE.
Their gross income is £1050/month, but after the AoE is applied, they receive £1000/month.

Correct action:
 Log their income in Pulse as £1000.00/month, since this is the amount they actually receive.

FAQ’S

Q: Should AoEs and DEAs be added as separate expenses?

A: No. These are deducted before the client receives their income and should not be added separately.

Q:  What if a deduction is listed in paperwork but doesn’t show in Pulse?

A:  Confirm that the income listed matches what’s received in the bank. If it does, no further action is needed regarding the deduction.

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