If the client's surplus is too high (over £50.00) to be eligible for a DRO. In these cases, it is worth checking the client's income on the detailed view. If they are receiving either 'DLA' or 'Child DLA'.
These income types are not used as part of a DRO, and as such they would not be considered when it comes to calculating the clients surplus/deficit.
As such, whatever the client's current surplus is, the DRO process would remove the client's DLA/Child DLA income from this.
Thank You,
Service Desk