Problem Record: Breathing space error - Socket Exception Error

Problem Number: 665

Affected System: Pulse, Breathing Space Application

Issue summary

When Breathing Space Applications are submitted the below error message appears which results in the application not going through. This is picked up by the Application Support team.

 

Current Workaround

The clients cases are passed on to the breathing space team so a manual application can be submitted on behalf of the client.

Permanent Solution / Accepted Workaround

 Information about this error is still being gathered so the root cause can be found and addressed.