Outlook and Email Guides

Troubleshooting, how to and process resources relating to Outlook and Email

Outlook -Recreating a profile
Summary This article provides a step-by-step guide on recreating a profile in Outlook Classic (2016) and Outlook New. It can be used to fix general outloo...
Fri, 4 Jul, 2025 2:25 PM
Requesting Inbox Access and Permissions Changes
Requesting Inbox Access and Permissions Changes Summary All in charity inboxes have permissions assigned to them ensuring only relevant and authorised u...
Thu, 20 Nov, 2025 12:40 PM
Outlook – Items Stuck in Outbox
Outlook – Items Stuck in Outbox Summary A guide to troubleshooting common issues that cause emails to get stuck in the Outbox instead of Sending. Guid...
Thu, 20 Nov, 2025 12:40 PM
Outlook – Troubleshooting Emails not sending
Outlook – Troubleshooting Emails not sending Summary If Outlook has stopped sending emails, this guide will help you identify and fix common issues. Ste...
Thu, 20 Nov, 2025 12:40 PM
Outlook – Distribution Groups and Mailbox Amendments
Outlook – Distribution Groups and Mailbox Amendments Summary This article advises on how to make changes to email distribution groups and mailboxes. The...
Thu, 20 Nov, 2025 12:40 PM