Outlook and Email Guides

Troubleshooting, how to and process resources relating to Outlook and Email

Outlook -Recreating a profile
Summary This article provides a step-by-step guide on recreating a profile in Outlook Classic (2016) and Outlook New. It can be used to fix general outloo...
Fri, 4 Jul, 2025 2:25 PM
Requesting Inbox Access and Permissions Changes
Requesting Inbox Access and Permissions Changes Summary All in charity inboxes have permissions assigned to them ensuring only relevant and authorised u...
Fri, 4 Jul, 2025 2:26 PM
Outlook – Items Stuck in Outbox
Outlook – Items Stuck in Outbox Summary A guide to troubleshooting common issues that cause emails to get stuck in the Outbox instead of Sending. Guid...
Fri, 4 Jul, 2025 2:25 PM
Outlook – Troubleshooting Emails not sending
Outlook – Troubleshooting Emails not sending Summary If Outlook has stopped sending emails, this guide will help you identify and fix common issues. Ste...
Fri, 4 Jul, 2025 2:25 PM
Outlook – Distribution Groups and Mailbox Amendments
Outlook – Distribution Groups and Mailbox Amendments Summary This article advises on how to make changes to email distribution groups and mailboxes. The...
Fri, 4 Jul, 2025 2:25 PM