05 - Standard Operating Procedures (SOP)
Primary Scope:
To keep the build up to date with current windows patches and build release version reducing build time applying updates after the event.
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Thu, 23 Dec, 2021 11:54 AM
Go to Shoretel Director and Log in
Find the User or Workgroup that requires the DDI
tick DDI Range
Save
If the number is available i...
Thu, 23 Mar, 2023 3:19 PM
If you get a call about a user whose taskbar icons have blanked out, you can restore them by browsing to the backup folder for it on their PC (amended the P...
Thu, 23 Mar, 2023 3:20 PM
The issue is caused by offline files incorrectly setting network shared drive as offline file.
To fix it, do the following:
1. Open up...
Thu, 23 Mar, 2023 3:20 PM
Open DMS Manager
Click on Record
Locks button in the left pane
Lock Type = All Locks, and then select Go
Search by scrolling for the client or by th...
Thu, 23 Mar, 2023 3:20 PM
The HP Support Assistant application is helps avoid and resolve problems with the PC using updates and self-help options. It provides and install the best d...
Thu, 23 Mar, 2023 3:20 PM
First you will need to navigate to your File Explorer which looks the below:
Then you will select 'This PC' field that wi...
Thu, 23 Mar, 2023 3:20 PM
Creating Security Group in AD for folder access in network share drive
In description, enter the request reference number
...
Thu, 23 Mar, 2023 3:20 PM
Insolvency Service Operating Hours for IT problems
The Insolvency Service operating hours are Monday to Friday 9.00 – 17.00
Business Continuit...
Thu, 23 Mar, 2023 3:20 PM