Standard Operating Procedures (SOP)

RDS - stuck sessions, logging out users
          SERVICE DESK Users logged in to RDS .           IT Service Desk                             ...
Wed, 24 Jan, 2024 3:12 PM
Incident Clouse Process
  Document Control  Version  1.0  ...
Mon, 18 Sep, 2023 4:01 PM
How to clear a user Profile for increased performance
Open your Windows 'Start' option and search for 'Registry Editor' Once the Registry Editor is opened, it will look like this: ...
Wed, 22 Jan, 2025 2:15 PM
How to get a list of installed programs by using Command Prompt utility WMIC
How to get a list of installed programs by using Command Prompt utility WMIC This command is useful to ascertain all application on a  colleague'...
Wed, 22 Jan, 2025 2:15 PM
Camera Issues on Laptop (nothing showing on Teams and other applications)
If you are currently struggling with camera issues on your laptop, please try pressing F8 in the first instance, some of the laptops use this as a on/off sw...
Wed, 22 Jan, 2025 2:15 PM
The Vine Online - Resource is Down
The Vine Online  The Vine Online is an internally hosted WordPress site.  Internal Comms manage and look after the content of this site.  This ...
Wed, 22 Jan, 2025 3:34 PM