StepChange Debt Charity

Problem Number: 445 Affected System: Pulse Issue summary The Month and Year dropdowns are missing which prevents client being able to progress fur...

Problem Number: 660 Affected System: Pulse Issue summary When clicking on the ‘make changes’ button no drop-down menu is appearing. The image below ...

Problem Number: 600 Affected System: Pulse Issue summary This issue appears when a client attempts to log in online, they are unable to access there a...

Problem Number: 537 Affected System: Pulse Issue summary This issue occurs when an advisor attempts to run a KYC Check on a client, they get the follo...

Problem Number: 668 Affected System: Breathing space applications, Pulse Issue summary This occurs on clients breathing space applications when it is ...

Problem Number: 667 Affected System: Breathing space application/Pulse Issue summary This occurs on clients’ accounts when Breathing space application...

Problem Number: 575 Affected System: Pulse, DCS Issue summary On pulse the income has been inputted correctly however it isn’t showing in the main val...

Problem Record: Breathing space error - Socket Exception Error Problem Number: 665 Affected System: Pulse, Breathing Space Application Issue summary ...

Problem Number: 608 Affected System: Pulse Issue summary This occurs when a communication is sent to a client with a letter attached to it from the pu...

Problem Number: 589, 576 Affected System: Pulse, Online DMP, DMS, DCS, Docutrieve Issue summary There are instances where a client has been able to co...