StepChange Debt Charity

Problem Number: 552 Affected System: Pulse Issue summary This error occurs when an income amount gets verified with plan activations. This verifie...

Problem Number: 615 Affected System: Pulse, Breathing Space Application Issue summary In pulse, when a client or advisor opens the breathing space app...

Problem Number: 614 Affected System: Pulse Issue summary In pulse’s chat some clients are coming through with no DAV number or client reference. Examp...

Problem Number: 584 Affected System: OnlineDMP, DMS, DCS Issue summary When a client agrees a budget using the online portal it shows as agreed in DMS...

Problem Number: 652 Affected System: Pulse,CAP Issue summary When clients are trying to upload documents for the income verification they are met with...

Problem Record: Client information missing from pulse Problem Number: 625 Affected System: Pulse, Online DMP Issue summary When trying to locate a c...

Problem Number: 423 Affected System: Pulse Issue summary When clients on a joint plan pursue separate debt solutions pulse isn’t generating the split ...

Problem Record: Scottish Debt Advice – DAS case references don’t fit the input field. Problem Number: 99 Affected System: Portal Issue summary The l...

Problem Number: 10 Affected System: DMS Issue summary This presents as an error message, and the Action Report shows as Blank. The CAM team are unab...

Problem Number: 15 Affected System: DMS Issue summary The statement control plugin has failed to save any updated changes. This means that the stateme...